Updated: 2023-03
Siemens
Healthineers is committed to protecting and respecting the privacy of your
personal data. This privacy notice explains how Siemens Healthineers processes
your personal data in compliance with the EU General Data Protection Regulation
(GDPR) when you are using our app teamplay Fleet (“app”).
You can access
this privacy notice at any time on Dashboard in the footer area in the app as
well as in the App Store.
Siemens
Healthineers AG, Siemensstr.. 3, 91301 Forchheim,
Germany (“Siemens Healthineers“) will process your
personal data as the data controller in accordance with this Privacy notice
when you use our app.
When using the
app, Siemens Healthineers may process the following categories of personal data
about you and may request access or permission to certain features of your
device:
•
Contact, account, and other personal data (Name, email
address, physical address, phone number, job title, facility name/ organization)
•
Identifiers and device data your IP-address
•
User
content
Customer support data, meaning data you generate
during a customer support request
•
Financial data such as o Other financial information:
Invoices for USA-Customer only
•
Usage data such as o Advertising data, e.g.,
information about the advertisements you have seen o Other Usage Data about
user activity in the app: ticket creation
We may request access or permission to certain
features of your device, including your device’s camera (microphone). If you
wish to change our access or permissions, you may do so in your device’s
settings.
If you do not grant certain individual permissions
some functions of the app may not be available to you. We will inform you about
this in the respective request.
Some of the
personal data that we process can be provided on a voluntary basis (marked as
such) but please note that if you choose not to provide your data, you may not
be able to use some of the functionalities of the app and we may not be able to
provide you with all our products or services or respond to requests you may have.
When you download the app on your device, some data
will automatically be transferred to the App
Store you
selected, e.g., your username, account number, the time of the download and
your deviceID. The processing of this data is carried
out by the App Store. Siemens Healthineers has no influence on this data
processing.
Siemens
Healthineers processes your personal data for the purposes below. For the
processing we may rely on your consent or the fact that the processing is
necessary to fulfill the contract with you regarding the use of the app, or
because we consider it to be in our legitimate interest, taking into
consideration your interests, rights, and expectations.
•
App
Functionality, meaning:
1. User
registration and authentication
2. Service
incident and request creation/ modification
3. Notify user
about updates for subscripted content
4. syngo Voucher request
5. WeScan request
6. teamplay
connection
7. Google Maps
8. Application
monitoring
The processing
of your personal data is based on the fulfilment of the contract between you
and us for the use of the app (Art. 6 (1) lit. b GDPR) or such processing is
necessary for the purpose of safeguarding the legitimate business interests of
Siemens Healthineers (Art. 6 (1) lit. f GDPR). We have a legitimate interest in
ensuring the functionality, technical stability, security, and error-free
operation of the app. Where Siemens Healthineers relies on its legitimate
interests for processing personal data, Siemens Healthineers has determined
that, after a balancing of interests, its legitimate interests are not
overridden by your interests and rights or freedoms. More information on the
balancing of interests can be obtained by contacting the Siemens Healthineers
Data Privacy Organization.
•
Personalization, meaning customizing what you see to
your interests, such as a list of recommended products, posts, or suggestions.
The legal basis for the personalization is your
consent according to Art. 6 (1) lit. a GDPR.
This Privacy
Notice applies only to this app, and not to websites or applications offered
and operated by third parties. We may provide links to other websites or
applications (such as Google Maps or YouTube) which may be of interest to you.
Any link to an external website or application is marked as such. Siemens Healthineers
is not responsible for the privacy practices or the content of external
websites or applications. For information on their processing of your personal
data, we encourage you to read their data privacy policies.
Siemens
Healthineers may share your personal data with the following recipients, if and
to the extent such transfer is necessary:
•
Siemens Healthineers group companies which process
personal data in connection with your use of the app as described in this
Privacy Notice or to support in fulfilling our contractual or legal obligations
or internal and administrative functions such as customer service. We consider
it to be in our legitimate interest to share personal data for these purposes
within our group of companies and determined that, after a balancing of
interests, our legitimate interests are not overridden by your rights and
interests (Art. 6 (1) lit. f GDPR).
•
Recipients such as business partners or (IT-) service
providers which process personal data as part of their service provision for
Siemens Healthineers (e.g., hosting or IT maintenance, ad services). These
recipients have been carefully selected as processors within the scope of Art.
28 GDPR and are contractually obligated to process personal data in accordance
with our instructions.
•
Third parties (e.g., courts, law enforcement
authorities and regulators, attorneys and consultants) in connection with
complying with legal obligations (Art. 6 (1) lit. c GDPR) or establishing,
exercising, and defending rights or claims (e.g., regarding the unlawful use of
the app or our terms of use) and in relation to corporate transactions, where
we consider the transfer in our legitimate interest (Art. 6 (1) lit. f GDPR).
Sometimes these
recipients to whom Siemens Healthineers transfers personal data are in a
country in which applicable laws do not provide the same level of data
protection as the GDPR. In such cases and unless permitted otherwise by
applicable law, Siemens Healthineers only transfers EU personal data if
appropriate and suitable safeguards for the protection of personal data are
implemented, in particular, if the recipient entered
into the EU
Standard Contractual Clauses for the transfer of personal data to third countries with
us or if the recipient has introduced approved Binding Corporate Rules in its
organization.
In case the
transfer mechanisms mentioned above are not applicable, we ask you for your
consent according to Art. 49 (1) (a) GDPR for the transfer of your personal
data. Please be aware that in such countries there is a risk that your personal
data will be processed by public authorities for control and monitoring
purposes, possibly without you being able to appeal.
You can withdraw your consent with future effect at
any time within the privacy settings under My
Account
> Settings >Privacy.
Further
information on the safeguards in place is available under the links above or by
contacting the Siemens Healthineers Data Privacy Organization.
Siemens
Healthineers will store your personal data as long as
your account is active, unless legal obligations or the establishment, exercise
or defense of legal claims make a longer retention necessary.
You can delete
all your user data and account in Siemens Healthineers Online Services under
https://my.siemens-healthineers.com/profile/services.
Please note that
merely uninstalling the app from your device does not automatically delete your
personal data from our user database.
This app is not
directed to children under the age of eighteen. We will not knowingly collect
personal data via this app from children under the age of eighteen without
insisting that they seek prior parental consent if required by applicable law.
We will only use or disclose personal data about a child to the extent
permitted by law, to seek parental consent, pursuant to local law and
regulations or to protect a child.
To protect your
personal data against accidental or unlawful destruction, loss, use, or
alteration and against unauthorized disclosure or access, Siemens Healthineers
uses reasonable physical, technical, and organizational security measures.
Under the GDPR, you have specific rights in relation
to your personal data. In particular, and subject to the statutory
requirements, you may be entitled to:
•
obtain confirmation as to whether
Siemens Healthineers processes personal data about you and, where that is the
case, obtain access to your personal data processed by Siemens Healthineers as
well as other information,
•
obtain the rectification of your
inaccurate personal data processed by Siemens Healthineers,
•
obtain from Siemens Healthineers the erasure
of your personal data processed by Siemens Healthineers,
•
obtain from Siemens Healthineers
restriction of processing of your personal data,
•
obtain a copy of your personal
information that you have provided to Siemens Healthineers or request that your
personal information be transmitted to another recipient,
•
object on grounds relating to your particular situation to the processing of your personal data
by Siemens Healthineers as far as the processing of your personal data is based
on legitimate interests.
If you have
given Siemens Healthineers your consent to process your personal data, you have
the right to withdraw your consent at any time with effect for the future,
i.e., your withdrawal does not affect the lawfulness of the processing based on
consent before its withdrawal.
To receive more
information regarding these rights or to exercise any of your rights, please
contact the Siemens Healthineers Data Privacy Organization.
If you have any
questions or comments about our handling of your personal data, or if you would
like to exercise any of your data privacy related rights, you can contact the
Siemens Healthineers Data Protection Officer at:
dataprivacy.func@siemens-healthineers.com.
The Siemens
Healthineers Data Privacy Officer will always use best efforts to address and
settle any requests or complaints brought to its attention. In addition, you
may also contact a supervisory authority with requests or complaints. The lead
supervisory authority for Siemens Healthineers is: Bayerisches
Landesamt für Datenschutzaufsicht,
Promenade 18, 91522 Ansbach, Germany, lda.bayern.de/en/index/html.
It may become
necessary to change this privacy notice, for example due to the further
development of our app or due to changed legal or regulatory requirements. You
can find the date of the last update at the beginning of the Privacy Notice and
can access the current Privacy Notice at any time also within the app on
Dashboard in the footer area.